Masterfix, London | Exceptional Property Care

Reactive and Minor Works

Our multi-trade responsive service mirrors your every maintenance need, providing property repairs 24 hours a day, 7 days a week in and around Greater London. Reactive trades include plumbers, electricians, carpenters, roofers and locksmiths.

Delivered by the same team, minor works and refurbishment projects are expertly managed, including ‘section 20’ qualifying works and post tenancy refreshes.

Completing over 2000 tasks in London each month, our directly employed mobile engineers are deployed to meet your service requirements and fast. Together with our office-based teams, Masterfix provides a class-leading service on time and to your budget, with first class communications throughout.

Compliance and Planned Maintenance

Our clients are aware of the need to protect the value of installed plant and equipment and to ensure that they are safe to use and working efficiently.

Masterfix have vast experience in undertaking planned servicing programmes to a wide range of installed equipment, from domestic gas boilers through to complex fire detection and emergency lighting systems.

Engineers are accredited by the relevant authority to work on all equipment, supported by highly experienced senior management who are experts in their field of compliance.

Insurance Reinstatement Services

Masterfix boasts a unique insurance claims reinstatement service, rectifying and restoring damage caused by all manner of perils including fire and escape of water.

Our insurance reinstatement department is managed by a highly experienced surveying team and led by an ex senior loss adjuster, serving insurance companies, repair network organisations, insurance brokers, loss adjusters and assessors, and residential and commercial managing agents.

Our expert insurance service is provided in Greater London and the Home Counties, and throughout the major conurbations of Edinburgh and Glasgow, and properties located within the M8 corridor.

Premium Homes

Masterfix Premium Homes provides bespoke maintenance services for developers, freeholders, homeowners and managing agents. Our specialist team delivers planned and reactive maintenance services for prestige apartment schemes, supporting the preservation of warranties on plant and equipment, and assisting with the compliance of lease obligations.

Bespoke maintenance packages mean our clients and customers can choose from a range of vital and convenient services, including essential trades such as plumbing and drainage, electrical and lighting, fire safety systems, home entertainment, security, water quality management, and the maintenance of HIUs, FCUs and MVHRs.

Please see our Premium Homes brochure here.

Working with …

COMMERCIAL PROPERTY MANAGERS

APARTMENT BLOCK MANAGERS

SALES & LETTINGS AGENTS

HOMEOWNERS & LANDLORDS

SURVEYORS & ARCHITECTS

RETAILERS & RESTAURANTS

Masterfix have invested significantly in rigorous assessment and training for our directly employed workforce, Our Ambassadors. Our ‘Ambassador’ training programme for trades engineers is class-leading. It ensures that not only do we assign fully accredited and time-served tradesman to all tasks, but that they will also be trained in effective client-facing skills.

We value your brand and quality ethos as highly as our own.

We believe that we are unique in recognising this most important facet to our service and are proud of our engineers, and confident they present well in all situations, completing tasks with the utmost professionalism.