Approach & Scope

Masterfix boasts a unique insurance claims reinstatement service, rectifying and restoring damage caused by all manner of perils.

Our insurance reinstatement department is managed by a highly experienced surveying team and led by an ex senior loss adjuster.

We work regularly with:

  • Insurance Companies
  • Repair Network Organisations
  • Insurance Brokers
  • Loss Adjusters and assessors
  • Property Managing Agents.

Our expert insurance service is provided in Greater London and the Home Counties, throughout the major conurbations of Edinburgh and Glasgow and properties located within the M8 corridor.

You can rely on our expertise

During what is often a stressful time for the policyholder, our insurance reinstatement team fosters trust, through open and reassuring communications, fastidious reliability, and a quality finish with the minimum of full and disruption.

We are insurance repair specialists and our dedicated department consists of former adjusters, experienced surveyors, contract managers, and a comprehensive team of tradespeople including, plasterers, decorators, electricians, plumbers, tilers, flooring experts and all other conceivable tradesmen required for high quality reinstatement.

The insurance claims reinstatement service we deliver is designed to meet client’s specific requirements and SLAs, no matter how demanding.

Our surveying, back office and field teams are conversant with scoping and claims management tools such as Symbility, Metrix, Xactimate and others.

We’ll take responsibility for our part of the process from start to finish, reinstating the Insured’s property according to the agreed scope. We regularly organise and coordinate:

  • Our own tradespeople
  • Drying specialists
  • ACM removal experts
  • Superstructure specialists
  • Substructure specialists.

During times of high claims volumes (surges) for example due to severe or exceptionally inclement weather, our experienced teams in London and Scotland ensure that demand is met and no drop-off in service levels is encountered.

CALL NOW: 020 7518 8610

Most Recent Project:


Download our latest insurance reinstatement case study

Contact Us:

London West End
Reactive and Compliance

7 Portman Mews South

London City
Insurance Reinstatement
Five Kings House
Queen Street Place

24/7 FM Helpdesk
Suite 36, Pure Offices
Smeaton Close
HP19 8HL

Insurance Reinstatement
The Emporium Building
6 Whitburn Road
Bathgate, West Lothian
EH48 1HH

[email protected] | Tel: +44 (0) 20 7518 8600